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      • Trusted Partner
        Humanities & Social Sciences
        July 2020

        Disciplined Agency

        by Patrícia Matos, Alexander Smith

      • Trusted Partner
        Humanities & Social Sciences
        May 2021

        Disciplined agency

        Neoliberal precarity, generational dispossession and call centre labour in Portugal

        by Patrícia Alves de Matos

        Since the mid-2000s, the harsh reality of call centre employment for a generation of young workers in Portugal has been impossible to ignore. With its endless rows of small cubicles, where human agents endure repetitive telephone conversations with abusive clients under invasive modes of technological surveillance, discipline and control, call centre work remains a striking symbol of labour precarity, a condition particularly associated with the neoliberal generational disenchantment that 'each generation does better than its predecessor'. This book describes the emergence of a regime of disciplined agency in the Portuguese call centre sector. Examining the ascendancy of call centres as icons of precarity in contemporary Portugal, this book argues that call centre labour constitutes a new form of commodification of the labouring subject. De Matos argues that call centres represent an advanced system of non-manual labour power exploitation, due to the underestimation of human creativity that lies at the centre of the regimented structures of call centre labour. Call centres can only guarantee profit maintenance, de Matos argues, through the commodification of the human agency arising from the operators' moral, relational and social embedded agentive linguistic interventions of creative improvisation, decision-making, problem-solving and ethical evaluation.

      • Trusted Partner
        Political oppression & persecution
        July 2014

        Co-memory and melancholia

        Israelis memorialising the Palestinian Nakba

        by Ronit Lentin

        The 1948 war that led to the creation of the State of Israel also resulted in the destruction of Palestinian society when some 80 per cent of the Palestinians who lived in the major part of Palestine upon which Israel was established became refugees. Israelis call the 1948 war their 'War of Independence' and the Palestinians their 'Nakba', or catastrophe. After many years of Nakba denial, land appropriation, political discrimination against the Palestinians within Israel and the denial of rights to Palestinian refugees, in recent years the Nakba is beginning to penetrate Israeli public discourse. This book, available at last in paperback, explores the construction of collective memory in Israeli society, where the memory of the trauma of the Holocaust and of Israel's war dead competes with the memory claims of the dispossessed Palestinians. Against a background of the Israeli resistance movement, Lentin's central argument is that co-memorating the Nakba by Israeli Jews is motivated by an unresolved melancholia about the disappearance of Palestine and the dispossession of the Palestinians, a melancholia that shifts mourning from the lost object to the grieving subject. Lentin theorises Nakba co-memory as a politics of resistance, counterpoising co-memorative practices by internally displaced Israeli Palestinians with Israeli Jewish discourses of the Palestinian right of return, and questions whether return narratives by Israeli Jews, courageous as they may seem, are ultimately about Israeli Jewish self-healing rather than justice for Palestine.

      • Trusted Partner
        Humanities & Social Sciences
        July 2015

        Surviving Kinsale

        Irish emigration and identity formation in early modern Spain, 1601–40

        by Ciaran O'Scea, Joseph Bergin, Penny Roberts, Bill Naphy

        In the aftermath of the Battle of Kinsale in 1601 as many as 10,000 Irish emigrated from Ireland to Galicia in the north-west of Spain. Between 1601 and 1608 the brunt of this immigration fell on the city of La Coruña, which became a virtual encampment of starving homeless Irish nobles, soldiers, women, children, elderly and poor. This is the story of that community and how its members adapted to their new circumstances, and how they themselves, their social structures and beliefs were transformed by their immigrant experience. Through an examination of the community across a broad range of social cultural aspects such as family, literacy, material culture, the acquisition of honours, religious sentiment, and social ascent, important new insights into Irish socio-cultural history have been uncovered. ;

      • Trusted Partner
        June 2024

        Dark Scar

        A psychological Thriller. Dr. Evelin Wolf and Alex Gutenberg 2

        by Roxann Hill, Paul Wagle, Rebecca Steinberg, John Julian, Nicholas Mockridge, Alexios Saskalidis

        Death lurks in the shadows Who are you? Hamburg Criminal Psychologist Dr. Evelin Wolf wonders as she examines the severely disturbed homeless man with the conspicuous scar across his face. The extremely aggressive man with no memory or identity is alleged to have committed a brutal murder. But Evelin and Assistant District Attorney Alex Gutenberg doubt his guilt and suspect there is something more behind the supposedly crystal-clear case. Shortly thereafter, Hamburg is shaken by a series of murders unparalleled in cruelty and sadism. The perverted killer draws a bloody trail across the Hanseatic city and links it with a clear message to Alex and Evelin: Revenge. Alex and Evelin work feverishly to solve both cases. In the process, they make a fatal mistake. And the killer exploits it mercilessly…

      • Trusted Partner
        The Arts
        March 2006

        Art history

        A critical introduction to its methods

        by Michael Hatt, Charlotte Klonk

        Art History: A critical introduction to its methods provides a lively and stimulating introduction to methodological debates within art history. Offering a lucid account of approaches from Hegel to post-colonialism, the book provides a sense of art history's own history as a discipline from its emergence in the late-eighteenth century to contemporary debates. By explaining the underlying philosophical and political assumptions behind each method, along with clear examples of how these are brought to bear on visual and historical analysis, the authors show that an adherence to a certain method is, in effect, a commitment to a set of beliefs and values. The book makes a strong case for the vitality of the discipline and its methodological centrality to new fields such as visual culture. This book will be of enormous value to undergraduate and graduate students, and also makes its own contributions to ongoing scholarly debates about theory and method. ;

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