Humanities & Social Sciences
January 2013
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Trusted Partner
Business, Economics & LawDecember 2021Managing Staff Turnover
by Häfner, Alexander; Truschel, Christina
The long-term retention of top performers is of great economic relevance for companies. Unwanted staff turnover generates high costs in companies and is often accompanied by losses in terms of quality, customer satisfaction and productivity. In addition, it is becoming increasingly difficult to recruit good specialists and managers on the labor market. Based on the current state of research, this book describes guidelines for the systematic analysis of reasons for staff turnover and provides practical recommendations for how to retain top performers (e.g., conducting retention interviews, designing attractive career paths). It also explains how classic HR tools, such as employee surveys or team meetings, can help prevent unwanted turnover. The topics presented range from the initial training, through discussions to clarify expectations, to exit interviews and typical problems encountered when implementing turnover management. Special emphasis is placed on the question of what both immediate superiors (e.g. team leaders) and those responsible for personnel and organizational development as well as the management can do to prevent unwanted staff turnover. Case studies from various industries (e.g. production, retail, care) round off this book. For:• professionals in leadership positions• HR managers• personnel and organizational developers• business consultants, coaches, and supervisors• personnel psychologists• students and teachers of industrial, business andorganizational psychology as well as businessadministration
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Trusted Partner
MedicineOctober 2015Burnout and Chronic Occupational Stress
A Guide for Those Affected and Their Relatives
by Andreas Hillert/Stefan Koch/Dirk Lehr
In today’s work environment, which is dominated by high pressure, many professionals are experiencing chronic stress, some even "burn out". This guide provides information about the connection between occupational stress and burnout. It presents scientifically sound and proven strategies for counteracting chronic stress. The model of the “gratification crisis”, which states that an imbalance between professional engagement and the obtained gratifications, e.g. salary and appreciation, leads to persistent stress and an increased risk of physical and mental illness, is the focus of this guide. Based on case studies and concrete instructions, readers are supported in reviewing their own situation. The guide goes on to present coping strategies, e.g. how important decisions can be made in high stress situations, how to avoid vague assessments, how to strengthen the ability to distance oneself after work, and how to improve quality of leisure time. This title can be used as a stand-alone guide as well as supplemental material to coaching or therapy. Target Group: psychotherapists, specialists for psychiatry and psychotherapy, specialists for psychosomatic medicine and psychotherapy, clinical and health psychologists, occupational and organizational psychologist, rehabilitation psychologist, coaches, students and teachers of psychology, supervisors
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Trusted Partner
Humanities & Social SciencesMarch 2017Ephemeral vistas
by Paul Greenhalgh
The international exhibitions held around the world between 1851 and 1939 were spectacular gestures, which briefly held the attention of the world before disappearing into an abrupt oblivion, of the victims of their planned temporality. Known in Britain as Great Exhibitions, in France as Expositions Universelles and in America as World's Fairs, the genre became a self-perpetuating phenomenon, the extraordinary cultural spawn of industry and empire. Thoroughly in the spirit of the first industrial age, the exhibitions illustrated the relation between money and power, and revelled in the belief that the uncontrolled expression of that power was the quintessence of freedom. Philanthropy found its place on exhibition sites functioning as a conscience to the age although even here morality was inextricably linked to economic efficiency and expansion. Imperial achievement was celebrated to the full at international exhibitions. Nevertheless, most World's Fairs maintained an imperial element and out of this blossomed a vibrant racism. Between 1889 and 1914, the exhibitions became a human showcase, when people from all over the world were brought to sites in order to be seen by others for their gratification and education. In essence, the English national profile fabricated in the closing decades of the nineteenth century was derived from the pre-industrial world. The Fine Arts were an important ingredient in any international exhibition of calibre. This book incorporates comparative work on European and American empire-building, with the chronological focus primarily on the nineteenth and twentieth centuries, when these cultural exchanges were most powerfully at work.
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Trusted Partner
2022Pharmacy Practice for Pharmaceutical Technicians
by Rainer Neukirchen, Dr. Holger Herold, Dr. Wolfgang Kircher, Annegret Lehmann, Rainer Neukirchen, Rika Prager, Anke Schichte, Heike Steen and Dr. Markus Zieglmeier
This completely redesigned book provides concise knowledge about the main topics of over-the-counter sales. It provides the most important facts about: - Areas of the law relevant to pharmacies and regulations on hazardous materials, - The most important issues concerning self-medication and correct use of dosage forms, - Medical devices such as bandages and dressings, blood pressure meters and incontinence products, - Specific subjects such as interactions and the misuse of drugs. Text boxes, revised to improve learning, highlight important information; diagrams and pictures illustrate the facts, and QR codes allow access to additional online material. This standard work can be used as a textbook in class, to prepare for the final examination and as a reference work in everyday professional life. The book also brings together all that is important for returnees.
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Trusted Partner
The ArtsOctober 2019The never-ending Brief Encounter
by Brian McFarlane
This is a book for all those who have been absorbed and moved by Brief Encounter in the seventy or so years since its first appearance. It explores the central relationship of the film, where two people who fall unexpectedly in love come to realise that there is more to life than self-gratification. Mores have undoubtedly changed, for better or worse, but that essential moral choice has never lost its power. While acknowledging this, the book goes further in an effort to account for the way the film has passed into the wider culture. People born decades after its first appearance are now adept at picking up references to it, whether a black-and-white scene in a much later film or a passing joke about a bald man in a barber's shop.
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Trusted Partner
Humanities & Social SciencesOctober 2024The Malleus Maleficarum
by Peter Maxwell-Stuart
A shocking glimpse into the mind of a medieval witch hunter. In 1487, the zealous Dominican inquisitor Heinrich Kramer wrote a treatise that would have a remarkable influence on European history. Blaming women for his own lust, and frustrated by official complacency before what he saw as a monstrous spiritual menace, Kramer penned a practical guide to aid law officers in the identification and prosecution of witches. Fusing theology, lurid anecdotes and advice for those engaged in combating sorcery, The Malleus Maleficarum transports the reader into the dark heart of medieval belief - where fear of the supernatural provokes a gripping struggle for understanding and control. Kramer's book led to the burning of numerous innocents and had a lasting impact on the popular image of witchcraft. It remains a sinister symbol of fanaticism and cruelty to this day.
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Trusted Partner
Literature & Literary StudiesJune 2020The Malleus Maleficarum
by P. G. Maxwell-Stuart
The Malleus Maleficarum is one of the best-known treatises dealing with the problem of what to do with witches. It was written in 1487 by a Dominican inquisitor, Heinrich Institoris, following his failure to prosecute a number of women for witchcraft, it is in many ways a highly personal document, full of frustration at official complacency in the face of a spiritual threat, as well as being a practical guide for law-officers who have to deal with a cunning, dangerous enemy. Combining theological discussion, illustrative anecdotes, and useful advice for those involved in suppressing witchcraft, its influence on witchcraft studies has been extensive. The only previous translation into English, that by Montague Summers produced in 1928, is full of inaccuracies. It is written in a style almost unreadable nowadays, and is unfortunately coloured by his personal agenda. This new edited translation, with an introductory essay setting witchcraft, Institoris, and the Malleus into clear, readable English, corrects Summers' mistakes and offers a lean, unvarnished version of what Institoris actually wrote. It will undoubtedly become the standard translation of this important and controversial late-medieval text.
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Trusted Partner
February 2021Layers
by Poznanski, U.
Can You Believe Your Eyes? Dorian has been living on the streets since running away from home, and has always managed to fend for himself pretty well. But when he wakes up one morning beside a dead homeless man who has evidently been murdered, Dorian panics – he can’t remember anything of what happened the previous night. Is he responsible for the man’s murder? Then a stranger appears with an unexpected offer of help, and Dorian seizes the opportunity with both hands – this is his chance to hide from the police. The stranger works with young people in need, and he takes Dorian to a villa where he is given food, new clothes and even schooling.But Dorian soon learns that you get nothing for free in this life. In return for being looked after at the villa, Dorian is expected to distribute mysterious free gifts – gifts which are very carefully sealed. And when an unexpected turn of events results in him keeping one of the gifts, he finds himself being hunted by merciless pursuers. After the international YA-bestseller Erebos, Saeculum and The Eleria-Trilogy Ursula Poznanski now presents her new thriller: Layers Awarded with the Hans-Jörg-Martin Prize 2016 for the best YA-Thriller! More information also available under: www.layers-buch.de
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Trusted Partner
March 2024The Strategy of Rescue
The past and present of a power-political concept
by Johannes F. Lehmann
"Rescue” has two fundamentally different “existential” dimensions. One is aimed at “saving” individual lives that are in danger. Firefighters, for instance, rescue people from fires, while the sea rescue services rescue shipwrecked people from the Mediterranean. The second dimension of “rescue”, on the other hand, concerns systems – think of the bailing out of banks, the euro or the climate disaster – and so points to a larger context that creates the conditions for “life” to even be possible, or at least to be preserved. The complex subject of this stringent essay is just to what extent politics enable or prevent “rescue attempts”, to what extent it understands its actions as “rescue actions”, and how decisively the “narrative”, i.e. the “talk of rescue”, ultimately dominates our entire understanding of politics.
