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2024Successful Additional Recommendations
Optimum customer advice in the pharmacy
by S. Rapp and S. Porceddu
Consultations with added value Successful advice that brings additional sales is fun, optimally supports patient therapy, and also contributes to the success of the pharmacy. This book shows how to identify customers’ individual needs, ask the right questions, make appropriate additional recommendations, and round off the discussion with helpful tips. The two authors explain the following in three chapters: • the well-managed customer consultation – step by step to success • practical examples for customer consultations concerning the most important acute indications – with key questions and appropriate additional recommendations • successful communication – as the basis for a good team, motivated employees, and satisfied customers This book provides a source of ideas for additional therapies and can also be used as a reference work or for targeted team training. The bonus of additional sales then comes naturally!
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Literature & Literary StudiesJanuary 2026Sir Philip Sidney: The Countess of Pembroke's Arcadia
by Victor Skretkowicz, Elisabeth Chaghafi, J. B. Lethbridge
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January 1994Heinrich Böll und Köln
Mit einer Wanderung durch Heinrich Bölls Köln von Martin Stankowski
by Böll, Heinrich / Herausgeber Böll, Victor; Einleitung von Böll, Victor
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October 1996Licht und Farbe im Industriebetrieb.
Untersuchung des Einsatzes optischer Mittel zur Steigerung der Wirtschaftlichkeit in der Produktion.
by Meier, Victor
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