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      • Blessa Retail Studies Institute

        WE HAVE BOOKS IN ENGLISH AND IN PORTUGUESE AND YOU CAN TRANSLATE THEM FOR YOUR LANGUAGE.

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      • Rethink Press

        Since 2011, we’ve guided hundreds of experts to write and publish authority-defining books that raise their profile and build hugely successful businesses. Being directly involved in so many best-selling, award-winning, business-boosting author success stories has led us to one conclusion... Nothing sells you like a book. And no one builds books like Rethink.

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      • Trusted Partner
        2022

        Over-the-Counter Trainer

        160 double-sided flashcards for learning and counselling

        by Dr. Kirsten Lennecke, Kirsten Hagel and Claudia Rothermel

        Working at the sales counter is never dull: Every day, people come to you with the widest possible variety of questions and expect good advice. It does not matter whether it is about self-medication for adults, pregnant women, children, about aids and appliances, vegan diets or alternative medicine: Whatever your customer’s concerns – you always offer well-founded counselling. Based on real-life counselling situations routinely encountered in a pharmacy, the authors – all pharmacists with experience of retail sales – provide important information for such conversations and suggest helpful questions to ask when patients seek advice. Become a sales counter expert in no time!

      • Trusted Partner
        Society & culture: general
        May 2014

        The end of the experiment?

        From competition to the foundational economy

        by Andrew Bowman, Julie Froud, Sukhdev Johal, John Law, Adam Leaver, Mick Moran and Karel Williams

        For thirty years, the British economy has repeated the same old experiment of subjecting everything to competition and market because that is what works in the imagination of central government. This book demonstrates the repeated failure of that experiment by detailed examination of three sectors: broadband, food supply and retail banking. The book argues for a new experiment in social licensing whereby the right to trade in foundational activities would be dependent on the discharge of social obligations in the form of sourcing, training and living wages. Written by a team of researchers and policy advocates based at the Centre for Research on Socio Cultural Change, this book combines rigour and readability, and will be relevant to practitioners, policy makers, academics and engaged citizens.

      • Trusted Partner
        Art: Financial Aspects

        The rise of the modern art market in London

        1850–1939

        by Edited by Pamela Fletcher and Anne Helmreich

        Now available in paperback for the first time, this study of the modern London art market establishes the central importance of London for the development of the modern retail market in fine art. Leading experts track the emergence and development of the structures and practices that have come to characterize the commercial art system, including the commercial art gallery, the professional dealer, the exhibition cycle and its accompanying rhetoric of press coverage and publicity, and an international network for the circulation of goods. This new commercial system involved a massive transformation of the experience of viewing art; of the relationships between artists, dealers, collectors, art objects and audiences; and of the very criteria of aesthetic value itself. Its history is thus a vital part of the history of modern art, and this anthology will be of interest to art historians as well as scholars of Victorian Studies, Museum Studies, and Social History.

      • Trusted Partner
        Humanities & Social Sciences
        May 2020

        Lawyers for the poor

        Legal advice, voluntary action and citizenship in England, 1890–1990

        by Katherine Bradley

        From the 1890s onwards, social reformers, volunteer lawyers, and politicians increasingly came to see access to affordable or free legal advice as a critical part of helping working-class people uphold their rights with landlords, employers, and retailers - and, from the 1940s, with the welfare state. Whilst a state scheme was launched in 1949, it was never fully implemented and help from a lawyer remained out of the reach of many people. Lawyers for the poor is the first full-length study of the development of voluntary action and mutual schemes to make the law more accessible, and the pressure put on the legal profession and governments to bring in further reforms. It offers new insights of the role of access to the law in shaping ideas about citizenship and civil rights in the twentieth century.

      • Trusted Partner
        Medicine

        Horticultural Therapy

        A Practical Handbook on Horticultural Treatment in Care Homes

        by Veronika Waldboth, Susanne Suter-Riederer, Martina Föhn, Renata Schneiter-Ulmann, Lorenz Imhof

        Plants play an important role in many people’s lives. They are associated with memories, joy, and meaningful activity, and they express people’s love of nature. Based on research, this horticultural therapy handbook has been developed to use these positive associations with plants in creative work with the elderly. The authors provide guidance on how to grow plants together and tend them, how to turn plants into experiences, and how they can be an outlet for creativity. Clear information is provided on materials and tools, and outlines the theoretical and therapeutic foundations of horticultural therapy. With practical examples, the authors show how plants can be integrated into day-to-day nursing care and into work with residents and their relatives.   Target Group: Nurses, geriatric nurses, activity and enrichment specialists, occupational therapists

      • Trusted Partner
        Business, Economics & Law
        December 2021

        Managing Staff Turnover

        by Häfner, Alexander; Truschel, Christina

        The long-term retention of top performers is of great economic relevance for companies. Unwanted staff turnover generates high costs in companies and is often accompanied by losses in terms of quality, customer satisfaction and productivity. In addition, it is becoming increasingly difficult to recruit good specialists and managers on the labor market.  Based on the current state of research, this book describes guidelines for the systematic analysis of reasons for staff turnover and provides practical recommendations for how to retain top performers (e.g., conducting retention interviews, designing attractive career paths). It also explains how classic HR tools, such as employee surveys or team meetings, can help prevent unwanted turnover. The topics presented range from the initial training, through discussions to clarify expectations, to exit interviews and typical problems encountered when implementing turnover management. Special emphasis is placed on the question of what both immediate superiors (e.g. team leaders) and those responsible for personnel and organizational development as well as the management can do to prevent unwanted staff turnover. Case studies from various industries (e.g. production, retail, care) round off this book. For:• professionals in leadership positions• HR managers• personnel and organizational developers• business consultants, coaches, and supervisors• personnel psychologists• students and teachers of industrial, business andorganizational psychology as well as businessadministration

      • Trusted Partner
        2024

        Brave new city

        Smart Cities - a survaillance-nightmare?

        by Peter Schaar

        The dream of the ideal city is as old as the city itself. Since real cities often develop chaotically, the idea of perfecting them, even tearing them down if necessary, and rebuilding them according to the prevailing patterns of thought is an obvious one. The latest manifestation of this utopia is the smart city - the intelligent city, packed with the latest technology and extensively digitised. But will air taxis and hyperloops, ubiquitous sensors, access control systems and data-driven management really make the city of the future a better place to live? Are they the answer to the enormous challenges facing today's fast-growing metropolises? Or will the supposed administrative paradise ultimately mutate into a digital juggernaut?

      • Trusted Partner
        Film theory & criticism
        February 2014

        The Encyclopedia of British Film

        Fourth edition

        by Edited by Brian McFarlane

        With well over 6,300 articles, including over 500 new entries, this fourth edition of The Encyclopedia of British Film is a fully updated invaluable reference guide to the British film industry. It is the most authoritative volume yet, stretching from the inception of the industry to the present day, with detailed listings of the producers, directors, actors and studios behind a century or so of great British cinema. Brian McFarlane's meticulously researched guide is the definitive companion for anyone interested in the world of film. Previous editions have sold many thousands of copies and this fourth edition will be an essential work of reference for enthusiasts interested in the history of British cinema, and for universities and libraries.

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