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      • Optima Communications

        Lisa Bjerke is the owner and director of Optima Communications. Optima Communications provides customized assessments, coaching, training, and workshops to meet the unique communication needs of each individual, group or organization. Training is facilitated onsite in the workplace or virtually. Lisa has a Master’s degree in Speech-Language Pathology. She is a corporate communication coach working with clients to enhance communication skills. These skills include: active listening, clear verbal expression, emotional intelligence, cultural diversity and communication, and managing difficult conversations.  Lisa is a communication and professionalism coach with the University of Calgary’s Cumming School of Medicine and Post Graduate Medical Education Program. Lisa is a recognized expert in accent assessment and training. She is the author of Accent on Canadian English: a pronunciation program for speakers of English as a second language™, Accent on Canadian English™ e-book, Accent on Clear English™ International e-book and the Accent on Canadian English Pronunciation Assessment Kit™. She is also the creator of the Accent on Clear English™ eCourse  https://acetraining.online

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      • Trusted Partner
        Humanities & Social Sciences
        May 2009

        Governance as social and political communication

        by Henrik Bang, Martin Hargreaves

        Governance is among the most used of new ideas in the social sciences, most notably in the fields of political science, public administration, sociology, social and political theory. As ever, debates within disciplines rarely transcend disciplinary boundaries. This volume, newly available in paperback, brings together authors from these fields to elaborate on the development of governance analysis in new conceptions of political and democratic communication. It not only seeks to identify, describe and evaluate the contribution of each discipline to a theory of communicative governance, but also lays the foundation of a multidisciplinary framework for studying the mediation in communicative governance of societal concerns for effectiveness, order and participation. The book is theoretical and comparative, drawing on authors and research in Britain, Denmark, France, Germany, the Netherlands and the US. It adopts an anti-foundational approach to deconstruct the essentialist discourses endemic in each discipline and the disciplinary traditions of each country. Notions such as steering and control in public administration, identities and domination in sociology, and the community and self in social and political theory are analysed in depth. The book will demonstrate clearly how the distinctive traditions of each discipline lead them to construct overlapping, loosely coupled, and sometimes incommensurable ideas about the institutions, politics and policies of governance. ;

      • Trusted Partner
        April 2021

        Ich, Kleopatra, und die alten Ägypter

        Live aus dem Land der Pharaonen

        by Frank Schwieger, Peter Kaempfe, Cathlen Gawlich, Arndt Schmöle, Amelie Plaas-Link, Danni Rösner, Frank Bahrenberg, Christiane Reichert, Kim Friehs, Ralf Kiwit, Ralf Kiwit, Ramona Wultschner

        Kleopatra erklärt, wie's wirklich war! Das alte Ägypten fasziniert seit eh und je Kinder und Erwachsene, aber wirklich Ahnung haben nur die wenigsten! Zum Glück trommelt Kleopatra die berühmtesten Götter und die mutigsten Menschenkinder zusammen, um uns aus dem Grab der Unwissenheit herauszuhelfen. Endlich gibt es Antworten auf die spannendsten Fragen: Wie lief der Bau einer Pyramide ab? Gab es wirklich Fallen, um die Grabkammern vor Räubern zu schützen? Warum wurden Tote mumifiziert und wie funktionierte das Ganze? Was sind Hieroglyphen? Und was hatte der Römer Caesar in Ägypten zu suchen?

      • Trusted Partner
        May 2023

        Homoeopathy for Cats and Dogs

        by Dr. Daniela Birkelbach

        Alternatives or supplements to conventional medicine for cats and dogs? Yes, homoeopathy provides holistic therapeutic approaches for our four-legged friends too! Whether they are suffering from anxiety, conjunctivitis, or a tick bite, this book describes the appropriate homoeopathic remedies. The author draws on her many years of experience as an animal healer and presents the most important symptoms and their treatment using homoeopathy.This handy paperback fits into a lab coat pocket and provides:- Basic information on homoeopathy for dogs and cats- Symptoms from A to Z- Characteristics of the most important single-remedy homoeopathic preparations

      • Trusted Partner
        March 2020

        The German Channel

        A Mythology from the FRG

        by Frank Uekötter

        A historic big infrastructure project in the nexus of federal government policy planning From Berlin Airport to Stuttgart 21 – public building projects seem to get out of hand with growing frequency. Frank Uekötter follows the example of the Elbe Lateral Canal, which was opened in 1976, to show that institutional failure is not a new phenomenon. The virtually forgotten story of the Elbe Lateral Canal represents an inglorious episode of German federal policy planning. The benefit of the 115 km long waterway, which connects the Mittelland Canal with the River Elbe, was completely out of proportion to the level of investment. Despite this, the project was soon unstoppable in the nexus of corporate interests, political aims and the policy for growth. A dam ruptured at Lüneburg only weeks after its opening. Uekötter argues for a social rethink based on the clear chronology of these “organized irresponsibilities”.

      • Trusted Partner
        Teaching, Language & Reference
        May 2020

        Creative research communication

        by Clare Wilkinson, Emma Weitkamp

      • Trusted Partner
        October 2022

        Das kleine Böse Buch 3er Box

        by Magnus Myst, Arndt Schmöle, Frank Bahrenberg, Amelie Plaas-Link, Kim Friehs, Michael Kamp, Marc Hotz, Kristin Scheinhütte, Thomas Hussung, Ralf Kiwit, Ralf Kiwit

        Band 1-3 in einer Box zum unschlagbaren, gar nicht bösen Download-Preis von nur 9,99 €! Das kleine Böse Buch hat einen großen Traum: Es will ein richtig Böses Buch werden, ganz wie die Großen. Nur braucht es dafür die Hilfe der Leser*innen – als Versuchskaninchen, um damit auf den richtigen ... äh, bösen Weg zu kommen! Und dann ist da auch noch Finster, der das Geheimnis der Bösartigkeit aufdecken und stehlen will. Mit kniffligen Rätseln und schaurig-lustigen Geschichten.

      • Trusted Partner
        The Arts
        January 2019

        Jack Clayton

        by Neil Sinyard

        In François Truffaut's opinion The Innocents was 'the best English film after Hitchcock goes to America'. Tennessee Williams said of The Great Gatsby: 'a film whose artistry even surpassed the original novel'. The maker of both films was Jack Clayton, one of the finest English directors of the post-war era and perhaps best remembered for the trail-blazing Room at the Top which brought a new sexual frankness and social realism to the British screen. This is the first full-length critical study of Clayton's work. The author has been able to consult and quote from the director's own private papers which illuminate Clayton's creative practices and artistic intentions. In addition to fresh analyses of the individual films, the book contains new material on Clayton's many unrealised projects and valuably includes his previously unpublished short story 'The Enchantment' - as poignant and revealing as the films themselves. This is a personal and fascinating account of the career and achievement of an important, much-loved director that should appeal to students and film enthusiasts.

      • Trusted Partner
        Humanities & Social Sciences
        March 2017

        From Jack Tar to Union Jack

        Representing naval manhood in the British Empire, 1870–1918

        by Mary A. Conley

        Jack Tar to Union Jack examines the intersection between empire, navy, and manhood in British society from 1870 to 1918. Through analysis of sources that include courts-martial cases, sailors' own writings, and the HMS Pinafore, Conley charts new depictions of naval manhood during the Age of Empire, a period which witnessed the radical transformation of the navy, the intensification of imperial competition, the democratisation of British society, and the advent of mass culture. Jack Tar to Union Jack argues that popular representations of naval men increasingly reflected and informed imperial masculine ideals in Victorian and Edwardian Britain. Conley shows how the British Bluejacket as both patriotic defender and dutiful husband and father stood in sharp contrast to the stereotypic image of the brave but bawdy tar of the Georgian navy. This book will be essential reading for students of British imperial history, naval and military history, and gender studies.

      • Trusted Partner
        Humanities & Social Sciences
        October 2023

        Towards a just Europe

        A theory of distributive justice for the European Union

        by João Labareda

        This highly original book constitutes one of the first attempts to examine the problem of distributive justice in the European Union in a systematic manner. João Labareda argues that the set of shared political institutions at EU level, including the European Parliament and the Court of Justice of the EU, generate democratic duties of redistribution among EU citizens. Furthermore, the economic structure of the EU, comprising a common market, a common currency and a free-movement area, triggers duties of reciprocity among member states. The responsibilities to fulfil these duties, Labareda argues, should be shared by the local, national and supranational levels of government. Not only should the EU act as a safety net to the national welfare systems, applying the principle of subsidiarity, but common market and Eurozone regulations should balance their efficiency targets with fair cooperation terms. The concrete policy proposals presented in this book include a threshold of basic goods for all EU citizens, an EU labour code, a minimum EU corporate tax rate and an EU fund for competitiveness. Labarada argues that his proposals match the political culture of the member states, are economically feasible, can be translated into functioning institutions and policies and are consistent with the limited degree of social solidarity in Europe. This book is a major contribution to the understanding of what a just Europe would look like and what it might take to get us there. This book is relevant to United Nations Sustainable Development Goal 10, Reduced inequalities

      • Trusted Partner
      • Trusted Partner
        Humanities & Social Sciences
        April 2020

        The British political elite and Europe, 1959-1984

        A higher loyalty

        by Bob Nicholls

        This book offers an original interpretation of Britain's relationship with Europe over a 25 year period: 1959-84 and advances the argument that the current problems over EU membership resulted from much earlier political machinations. This evidence based account of the seminal period analyses the applications for EEC membership, the 1975 referendum, and the role of the press. Was the British public misled over the true aims of the European project? How significant was the role of the press in changing public opinion from anti, to pro Common Market membership? Why, after over 40 years since Britain became a member of the European community, does the issue continue to deeply divide not only the political elite, but also the British public? These, and other pertinent questions are answered in this timely book on a subject that remains topical and highly controversial.

      • Trusted Partner
        January 2016

        Embodied Communication

        by Maja Storch, Wolfgang Tschacher

        The idea that people can understand each other is based on the assumption that there is such thing as the “correct” meaning of a message that simply needs to be found. According to the theory of embodied communication, however, a message has no fixed meaning that can be extracted or deciphered. There is merely the mutually produced feeling of agreement on a linguistic form, which arises spontaneously and anew from the interaction and which is not present in the beginning. Psychologists Maja Storch and Wolfgang Tschacher have at last supplied a new theory of communication that is in line with the latest research – and that can be applied in real-life situations. In addition to a section on the theory of embodied communication, the book contains detailed practical comments and a workshop section. The practical section describes a selection of everyday situations in which communication skills are called for. The methods can be applied to promote authentic and spontaneous behavior in real life situations. Target Group: Psychologists, communication experts, trainers, coaches, managers, teachers, marketing experts, and anyone who needs to communicate effectively at work or in their private life.

      • Trusted Partner
        Humanities & Social Sciences
        January 2019

        Going to the dogs

        by Keith Laybourn

      • Trusted Partner
        Business, Economics & Law
        February 2025

        The political economy of Turkey’s integration to Europe

        Uneven development and hegemony

        by Elif Uzgören

        This book examines Turkey's integration with Europe within structural dynamics of globalisation from a critical political economy perspective. Critical approaches have been sidelined within European Studies. Turkish enlargement is not an exemption. The analyses are based on original data generated by 109 interviews conducted in 2010, 2017 and 2023 with five categories of actors: representatives of capital and labour, political parties, state officials, and struggles around ecology, patriarchy and migration. It argues that the pro-membership was hegemonic in the 2000s which was contested by two rival class strategies, Ha-vet and neo-mercantilism. In the 2010s, pro-membership is no longer hegemonic within rising critical tone of social forces supporting rival class strategies. Unevenness of Turkey's trajectory of integration to Europe is likely to be consolidated through market integration and management of migration through transactional approach.

      • Trusted Partner
        Humanities & Social Sciences
        October 2020

        The European Union and its eastern neighbourhood

        Europeanisation and its twenty-first-century contradictions

        by Mike Mannin, Paul Flenley

        This volume is timely in that it explores key issues which are currently at the forefront of the EU's relations with its eastern neighbours. It considers the impact of a more assertive Russia, the significance of Turkey, the limitations of the Eastern Partnership with Belarus and Moldova, the position of a Ukraine in crisis and pulled between Russia and the EU, security and democracy in the South Caucasus. It looks at the contested nature of European identity in areas such as the Balkans. In addition it looks at ways in which the EU's interests and values can be tested in sectors such as trade and migration. The interplay between values, identity and interests and their effect on the interpretation of europeanisation between the EU and its neighbours is a core theme of the volume.

      • Trusted Partner
        Children's & YA

        Grandpa and the Flying Dog

        by Anna Lott/Anja Grote

        Carla had a best friend – a friend with whom she could spend the loveliest afternoons. These were perfect Grandpa-Carla afternoons. But now Grandpa is gone. But Carla waits for him. One day she finds a big dog on the same bench where her grandfather always waited for her. Suddenly she feels very close to him again. Carla can even go flying on Grandpa’s back. But is it really Grandpa? Or just a big dog?

      • Trusted Partner
        2024

        Successful Additional Recommendations

        Optimum customer advice in the pharmacy

        by S. Rapp and S. Porceddu

        Consultations with added value Successful advice that brings additional sales is fun, optimally supports patient therapy, and also contributes to the success of the pharmacy. This book shows how to identify customers’ individual needs, ask the right questions, make appropriate additional recommendations, and round off the discussion with helpful tips. The two authors explain the following in three chapters: • the well-managed customer consultation – step by step to success • practical examples for customer consultations concerning the most important acute indications – with key questions and appropriate additional recommendations • successful communication – as the basis for a good team, motivated employees, and satisfied customers This book provides a source of ideas for additional therapies and can also be used as a reference work or for targeted team training. The bonus of additional sales then comes naturally!

      • Trusted Partner
        Nursing

        Communication and Interaction in Care

        by Heinz-J. Büker, Margret Schumacher

        Communication and interaction areamong the key skills that need to be acquiredin nursing training and applied inpractice. The authors of this short textbookon communication and interactionin nursing introduce the basics ofcommunication and describe the communicativeskills of empathy and activelistening.

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