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      • Trusted Partner
        2022

        Talking to Customersin Pharmacies

        A conversation guidefor newcomers and old hands

        by Dr Kirsten Lennecke, Illustrated by Barbara Kohm

        The basis for successful advice is having a sound knowledge of the effect and application of medicines, but also an instinct for the individual needs and characteristics of the person asking for your help. This skill can be trained! Entertaining explanations and numerous case examples taken from everyday pharmacy practice help with this. They show how pharmacy staff can react empathetically, avoid misunderstandings, and manage delicate situations with confidence. The 5th edition has become more colourful! This applies not only to the illustrations, but also to the team and customers of our model pharmacy. A personality model with distinctive colours representing the different characters promises exciting insights. Good communication creates satisfied customers who want to come back again and again!

      • Trusted Partner
        Health & Personal Development

        Love The Way You Want To!

        How a Flatworm can lead you to finding Happiness in Relationship

        by Maja Storch

        Love is blind – not just to a partner’s shortcomings and faults, but often to one’s own needs as well. How can personal needs be identified, while staying true to oneself, yet still showing empathy towards the partner? How can one tell if this is Mr. or Ms. Right? How compatible are thin and thick-skinned people? In this book, Maja Storch shows the reader how to find out what their own needs are, take them seriously, articulate them, and communicate them to those they love. There’s no doubt about it: a relationship is hard work. But with this self-help book it can be fun.   Target Group: Everyone interested in long-term, happy relationships

      • Trusted Partner
        Self-help & personal development

        Do Whatever You Want to Do!

        How a Flatworm Demonstrates the Way to Satisfaction and Freedom

        by M. Storch

        Many people don't know what they want. In this book, a little worm shows the reader how to live life the best way possible. It shows, how often decisions or even entire lifestyles are determined by what is “intimated” by parents, friends, the media, or even the latest fad. Ultimately, the worm shows the reader, that it is only possible to be happy and free, if one knows what one wants and actually actively pursue this. Target Group: For people who want to improve their lives, psychologists, and therapists.

      • Trusted Partner
        Children's & YA

        The Soccer Gang (4). A Strong Player For The Team

        by Frauke Nahrgang/ Nikolai Renger

        Even the best team can’t win if the defence is weak. And that’s not surprising, because Finn the attacker now has to play as a defender. The Soccer Gang urgently needs to get a boost! Of all people, it’s Gregor – who knows nothing whatsoever about football – who knows somebody: Leo, a defender, has moved to the town. Could Leo be the answer to the Soccer Gang’s problem?

      • Trusted Partner
        Children's & YA

        The Enchanting Three (1). Hoggs and Bear Courage

        by Stefanie Dahle

        Hoggs the bear would love to be brave. But he is afraid of spiders and ghosts. And so Hoggs and his best friend Poki the skunk decide to go on an adventure in order to practise being brave. They head for the abandoned witch’s house behind the bee field. Ugh, it’s certainly ghostly! In fact there’s a kettle bubbling quite scarily…”Anybody there?” asks Hoggs cautiously. Yes! Fips the rabbit urgently needs help. And – whoosh! – suddenly the friends find themselves right in the middle of a stormy but magical adventure…

      • Trusted Partner
        Children's & YA

        A Case for Kwiatkowski (28). The Nose of the Goddess

        by Jürgen Banscherus/Ralf Butschkow

        Private detective Kwiatkowski never fails to solve a case! A trip to Athens? Kwiatkowski can hardly believe his luck when Olga, an old friend, sends him an invitation. But no sooner has he arrived in Greece than he finds himself caught up in a very tricky case: a greenhorn detective named Hercules needs his help to expose the handiwork of two unscrupulous fraudsters. It is a matter of honour that even during his holidays Kwiatkowski must use his superskills. Soon the two detectives are on the move among the ancient temple walls in their search to solve the mystery of the goddess Athene’s nose…

      • Trusted Partner
        Children's & YA

        Seawalkers (2). Rescuing Shari

        by Katja Brandis/ Claudia Carls

        For the attention of all Seawalker fans: the marine shapeshifters are back, with Volume 2 of this bestselling, shapeshifter series about Tiago, the young tiger shark, and his friends! Tiago is happy because he’s not only been admitted to Blue Reef High School, but also because at last he’s found a friend in Shari, a dolphin shapeshifter. The young tiger shark really needs a friend, because not everyone is happy to have him around. He is constantly clashing with the shady lawyer Lydia Lennox, and he has made himself unpopular by trying to track down the rubbish gangsters who are poisoning the nature reserve near the school. The situation reaches a climax during an anthropological research trip to Miami. When Shari gets into serious difficulties, Tiago as both human and shark takes a huge gamble in order to save her and her dolphin friends. The Seawalker books are published every six months. Previous publication: Seawalkers (1). Dangerous Shapes.

      • Trusted Partner
        Children's & YA
        August 2020

        Cryptos

        by Poznanski, Ursula

        Where do we go when Nowhere is the only destination left?   Kerrybrook is Jana‘s favourite virtual escape. An idyllic fishing village with beautiful nature and, every now and then, a breeze of fresh air from the nearby sea. Jana, is this world‘s designer and person in power, she’s satisfied with her masterpiece. Best job so far. Until one day, a dead body is found, in both, ’Virtual Reality‘ and the real world. In times of climate change, VR is the only safe place for humankind. That‘s why Jana needs to solve the crime, she’s responsible for stopping the destruction.   • CliFi Thriller (Climate Fiction): Climate change & virtual reality • For fans of Black Mirror (Netflix) • All age readers • Strong, female protagonist • Highly relevant topic   WHITE RAVENS recommendation (2021):   "In the not too distant future, the world is an inhospitable place: droughts, storms, floods. That’s why world designers construct »alternative realities«, such as landscapes populated by dinosaurs, life at court in the Middle Ages, and surfing and chilling out on a beach. People can switch between these worlds at will and, when they die there, they are not truly dead; instead, they merely return to the »real world« – same as at night when they sleep. Then they are reunited with their body, which is lying inside a capsule.   In »Cryptos«, Ursula Poznanski pulls out all the stops of storytelling: She embeds numerous references to human and intellectual history in an action-packed and extremely suspenseful thriller plot. In the process, she raises central existential and ontological questions that result from the interplay between the real and the virtual worlds. This complex dystopian novel is narrated in such an enjoyable way that readers will hardly notice their brains going into overdrive as they devour it."

      • Trusted Partner
        Humanities & Social Sciences
        January 2022

        How to Promote Motivation to Change

        by Hötzel, Katrin; von Brachel, Ruth

        Promoting motivation to change is one of the most important treatment components in psychotherapeutic practice across disorders. Working through ambivalence and ultimatelyincreasing motivation to choose recovery with all its consequences is one of the main goals in treatment.  This book presents the current state of knowledge anddescribes practical interventions to promote motivation to change. When dealing with ambivalent issues, an open, therapeutic attitude is recommended, as well as certainstrategies for conducting conversations to avoid reactance and resistance. The main focus of the book is therefore on therapeutic conversation and concrete interventions to clarify and increase motivation to change. For:• medical and psychological psychotherapists• child and adolescent psychotherapists• specialists working in psychiatry, psychotherapy,or psychosomatic medicine• clinical psychologists• psychological counselors• students and teachers in psychotherapeutic training,further training, and continuing education

      • Trusted Partner
        December 2006

        Politik als Wissenschaft.

        Festschrift für Wilfried Röhrich zum 70. Geburtstag.

        by Herausgegeben von Take, Michael

      • Trusted Partner
        Humanities & Social Sciences
        June 2004

        The political marketing revolution

        Transforming the government of the UK

        by Jennifer Lees-Marshment

        This book shows how British politics is being transformed from a leadership-run system to one dictated by public needs and demands. No longer confined to party politics, organisations including the monarchy, the BBC, universities, local councils, charities and the Scottish Parliament are adopting the tools of market intelligence to understand their market needs and demands. The political marketing revolution raises many questions, such as whether the student or patient really does know best and can decide their own education and health care. The book calls for a debate about the movement of the British political system towards a market-orientation and a re-negotiation of the relationship between leaders and the market. Whilst recognising the need for political leaders to listen, this debate places some responsibilities on the political consumer, looking to create a new relationship that might work more effectively for both sides.

      • Trusted Partner
        Medicine

        The Anatomy of Time – Self-Management for Doctors

        A Guide to Effectively Prepare Time Slots

        by Alexander Ghanem

        Doctors fnd themselves caught be­tween the growing demands of having to learn more and more plus physical and mental stress, and the needs of a fulfll­ing private life. Previously, there was no self­help guide focused on how to effec­tively improve the well­being of physi­cians (and patients). Doctors fnd themselves caught be­tween the growing demands of having to learn more and more plus physical and mental stress, and the needs of a fulfll­ing private life. Previously, there was no self­help guide focused on how to effec­tively improve the well­being of physi­cians (and patients). Over the course of their careers, physi­cians often lose momentum, become exhausted and subsequently lack meaning in their life. This can even cul­minate in burnout. To prevent this, it is important to continually refocus, adapt­ing your goals to circumstances. With this in mind, time management for phy­sicians becomes more than just normal planning.

      • Trusted Partner
        Humanities & Social Sciences
        July 2010

        Refugee women in Britain and France

        by Gill Allwood, Khursheed Wadia

        This book is about the lives of refugee women in Britain and France. Who are they? Where do they come from? What happens to them when they arrive, while they wait for a decision on their claim for asylum, and after the decision, whether positive or negative? It shows how laws and processes designed to meet the needs of men fleeing political persecution often fail to protect women from persecution in their home countries and fail to meet their needs during and after the decision-making process. It portrays refugee women as resilient, resourceful and potentially active participants in British and French social, political and cultural life. It exposes the obstacles that make active participation difficult. The book is an authoritative and thorough synthesis of all available material on refugee women in Britain and France. The style is accessible and highly readable, making this an ideal book for academics, students and interested readers. ;

      • Trusted Partner
        2020

        Audio Engineering

        for special events techniciansin training and on the job

        by Christoph Grzesinski. Founded by Dr. Volker Smyrek

        We all know that audio engineering is more than just acronyms. But what do they all mean? This practical textbook is designed to meet the special needs of events technicians. The textbook stands out from the crowd because it is designed specifically with the university curriculum and professional needs in mind, making it not only an excellent companion in the classroom, but a useful reference for on the job as well. The author, himself an instructor for special events technicians, covers the ground from physical fundamentals of acoustics and electronics to setting up mixing consoles and sound systems, providing a multitude of useful tips without confusing the reader with extraneous details. A chapter on video technology rounds off the book. Sample calculations put the material in a practical context, and sample problems at the end of each chapter (with solutions in the appendix) help review what has been learned and inspire further thought. Entertaining guest essays provide a broader perspective.

      • Trusted Partner
        October 2024

        Renunciation and Freedom

        Survivial in the future

        by Jean-Pierre Wils

        The situation in our society is precarious. The ecological shocks are omnipresent. The mere continuation of our lifestyles fixated on expansion and self-development has long since reached its limits. As if intoxicated by ourselves, we consume our world voraciously and without restraint. We need moderation and frugality that lead us out of the ecological and social dead ends and hold both the individual and Politics to account. We are by no means powerless and are perfectly capable of leading a life that offers prospects for a humane future. However, our idea of freedom needs urgent correction. For this endeavour to succeed, we need the courage to face reality and the willingness, in a spirit of solidarity, to say goodbye to a false life and join the alliance of renunciation and freedom. Then we will be free – differently and better.

      • Trusted Partner
        January 2016

        Embodied Communication

        by Maja Storch, Wolfgang Tschacher

        The idea that people can understand each other is based on the assumption that there is such thing as the “correct” meaning of a message that simply needs to be found. According to the theory of embodied communication, however, a message has no fixed meaning that can be extracted or deciphered. There is merely the mutually produced feeling of agreement on a linguistic form, which arises spontaneously and anew from the interaction and which is not present in the beginning. Psychologists Maja Storch and Wolfgang Tschacher have at last supplied a new theory of communication that is in line with the latest research – and that can be applied in real-life situations. In addition to a section on the theory of embodied communication, the book contains detailed practical comments and a workshop section. The practical section describes a selection of everyday situations in which communication skills are called for. The methods can be applied to promote authentic and spontaneous behavior in real life situations. Target Group: Psychologists, communication experts, trainers, coaches, managers, teachers, marketing experts, and anyone who needs to communicate effectively at work or in their private life.

      • Trusted Partner
        March 2023

        Why We Need Comfort

        On the trail of a human need

        by Jean-Pierre Wils

        — The accompanying book to the Kassel exhibition "Trost" ("Comfort") in spring 2023 — A book to counter desolation in these challenging times — What comfort is and why people need it "Comfort" is one of those words that has a somewhat tarnished reputation: cold comfort, false comfort, consolation prize, someone is not to be comforted ... "Action instead of comfort" is the maxim; "therapy instead of resignation" the variant. There is something old-fashioned about comfort. And still we long for it; people have always looked for "sources of comfort". In the midst of the climate and global political upheavals of our time, in the middle of a Ukraine war, a play recently celebrated at the Salzburg Festival is called, "Crazy for Consolation". People seek comfort because just helping is no longer helping; they are at the end of their abilities. "Comfort" would appear to be a gift in both senses of the word. But "comfort" is a mystery. Jean-Pierre Wils attempts to solve it in this essay.

      • Trusted Partner
        Medicine

        Advise Relatives of People with Dementia

        Family­centered Counseling, Information and Accompaniment

        by Samuel Vögeli, Nina Wolf

        What tasks and burdens do family members of people with dementia bear and what are their needs? This book clarifes basic concepts, competen­cies, principles, settings, and theories of counseling. It describes the coun­seling process from contact to assess­ment to goal setting, action planning, and evaluation. It teaches techniques for relaxation, adapted communica­tion, and stress reduction.

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