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      • Trusted Partner
        Managing Staff Turnover
        Business, Economics & Law
        December 2021

        Managing Staff Turnover

        by Häfner, Alexander; Truschel, Christina

        The long-term retention of top performers is of great economic relevance for companies. Unwanted staff turnover generates high costs in companies and is often accompanied by losses in terms of quality, customer satisfaction and productivity. In addition, it is becoming increasingly difficult to recruit good specialists and managers on the labor market.  Based on the current state of research, this book describes guidelines for the systematic analysis of reasons for staff turnover and provides practical recommendations for how to retain top performers (e.g., conducting retention interviews, designing attractive career paths). It also explains how classic HR tools, such as employee surveys or team meetings, can help prevent unwanted turnover. The topics presented range from the initial training, through discussions to clarify expectations, to exit interviews and typical problems encountered when implementing turnover management. Special emphasis is placed on the question of what both immediate superiors (e.g. team leaders) and those responsible for personnel and organizational development as well as the management can do to prevent unwanted staff turnover. Case studies from various industries (e.g. production, retail, care) round off this book. For:• professionals in leadership positions• HR managers• personnel and organizational developers• business consultants, coaches, and supervisors• personnel psychologists• students and teachers of industrial, business andorganizational psychology as well as businessadministration

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      • Trusted Partner
        Making work more equal
        Humanities & Social Sciences
        September 2017

        Making work more equal

        A new labour market segmentation approach

        by Damian Grimshaw, Colette Fagan, Gail Hebson, Isabel Tavora

        This book presents new theories and international empirical evidence on the state of work and employment around the world. Changes in production systems, economic conditions and regulatory conditions are posing new questions about the growing use by employers of precarious forms of work, the contradictory approaches of governments towards employment and social policy, and the ability of trade unions to improve the distribution of decent employment conditions. The book proposes a 'new labour market segmentation approach' for the investigation of issues of job quality, employment inequalities, and precarious work. This approach is distinctive in seeking to place the changing international patterns and experiences of labour market inequalities in the wider context of shifting gender relations, regulatory regimes and production structures.

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      • Trusted Partner
        Making work more equal
        Humanities & Social Sciences
        September 2017

        Making work more equal

        A new labour market segmentation approach

        by Damian Grimshaw, Colette Fagan, Gail Hebson, Isabel Tavora

        This book presents new theories and international empirical evidence on the state of work and employment around the world. Changes in production systems, economic conditions and regulatory conditions are posing new questions about the growing use by employers of precarious forms of work, the contradictory approaches of governments towards employment and social policy, and the ability of trade unions to improve the distribution of decent employment conditions. The book proposes a 'new labour market segmentation approach' for the investigation of issues of job quality, employment inequalities, and precarious work. This approach is distinctive in seeking to place the changing international patterns and experiences of labour market inequalities in the wider context of shifting gender relations, regulatory regimes and production structures.

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      • Trusted Partner
        Negotiation and Persuasion
        Business, Economics & Law
        August 2013

        Negotiation and Persuasion

        The Science and Art of Winning Cooperative Partners

        by Marco Behrmann

        This book is a clear and compact guide on how to succeed by means of goal-oriented negotiation and cooperative persuasion. Readers learn models to understand and describe what takes place during negotiations, while numerous figures, charts, and checklists clearly summarize effective strategies for analyzing context, processes, competencies, and the impact of our own behavior. Real-life case examples vividly illustrate the specific measures individuals and teams can take to systematically improve their powers of persuasion and bargaining strength. The book also describes a modern approach to raising negotiation competencies as part of personnel development, making it suitable for use in training courses as well as for anyone who wants to be a more persuasive and successful negotiator.   Target Group: For work and organizational psychologists, HR professionals, coaches, management trainers and trainees.

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      • Trusted Partner
        Erfolgsfaktor Künstliche Intelligenz
        Business, Economics & Law
        August 2020

        Erfolgsfaktor Künstliche Intelligenz

        KI in der Unternehmenspraxis: Potenziale erkennen – Entscheidungen treffen

        by Cole, Tim

        An absolute must for all those who do not want to be replaced by robots themselves! Does artificial intelligence give superpowers? Once used, everything is good? Probably not. But the potential it holds is huge. Properly understood and applied, AI can provide a significant competitive advantage and increase productivity enormously. Recognizing potential - correctly assessing limits and risks From one of the most renowned experts and pioneers of the digital world With concrete practical tips and many examples Understandable even without prior knowledge

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      • Trusted Partner
        Design Thinking Navigator
        Business, Economics & Law
        October 2020

        Design Thinking Navigator

        Kartenset zur kreativen Projektarbeit

        by Mayer, Lena; Osann, Isabell; Szymanski, Caroline; Taheri, Mana

        Design Thinking: Solve problems together, user-centered and iterative, develop innovations and have fun doing so! - Practical cards for innovation project work with change of perspective- Consistently customer-oriented and iterative- Targeted use of the maps in project planning and implementation with Design Thinking- Pragmatic, compact and wonderfully descriptive- Suitable for the most diverse questions or problems- With folding poster for targeted use of maps in project planning and decorative at the workplace- From the authors "Design Thinking Quick Start

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      • Trusted Partner
        Der 5S-Navigator
        Business, Economics & Law
        November 2020

        Der 5S-Navigator

        69+ Karten zur Optimierung der Arbeitsumgebung

        by Ohnesorge, Doris; Kroslid, Dag; Pohl, Johannes

        Optimize work areas with 5S and avoid waste! 69 cards for direct use in workshops Discover potential together and put it into practice Minimize search times, improve quality, avoid errors, reduce inventories, motivate employees, inspire customers with simple means Can be used as a starting point for the introduction of Lean Management Includes current topics such as agility, industry 4.0, sustainability, occupational safety and crisis management

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      • Trusted Partner
        True Leadership
        Business, Economics & Law
        November 2020

        True Leadership

        Führung in Extremsituationen

        by Hamm, Ingo; von Bismarck, Wolf-Bertram

        Achieve peak performance in exceptional and extreme situations Leading people - and also oneself - is an extreme challenge in times of massively changing conditions and market requirements. This exciting and highly instructive practical book shows how this can not only be achieved, but also how employees can be motivated to achieve top performance! Illustrated by many case studies and interviews with outstanding leadership personalities such as Reinhold Messner or Arved Fuchs, the authors show what really matters in extraordinary situations. They convey concrete and consistent strategies tailored to implementation for everyday management under extreme conditions

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      • Trusted Partner
        Der menschliche Faktor oder worauf es im Berufsleben ankommt
        Business, Economics & Law
        February 2022

        Der menschliche Faktor oder worauf es im Berufsleben ankommt

        50 verhaltensökonomische Erkenntnisse

        by Sutter, Matthias

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      • Trusted Partner
        Holding bankers to account
        Business, Economics & Law
        March 2019

        Holding bankers to account

        A decade of market manipulation, regulatory failures and regulatory reforms

        by Oonagh McDonald

        This book provides a compelling account of the rigging of benchmarks during and after the financial crisis of 2007-08. Written in clear language accessible to the non-specialist, it provides the historical context necessary for understanding the benchmarks - Libor, Forex and the Gold and Silver Fixes - and shows how and why they have to be reformed in the face of rapid technological changes in markets. Though banks have been fined and a few traders have been jailed, justice will not be done until senior bankers are made responsible for their actions. Provocative and rigorously argued, this book makes concrete recommendations for improving the security of the financial services industry and holding bankers to account.

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      • Trusted Partner
        Holding bankers to account
        Business, Economics & Law
        March 2019

        Holding bankers to account

        A decade of market manipulation, regulatory failures and regulatory reforms

        by Oonagh McDonald

        This book provides a compelling account of the rigging of benchmarks during and after the financial crisis of 2007-08. Written in clear language accessible to the non-specialist, it provides the historical context necessary for understanding the benchmarks - Libor, Forex and the Gold and Silver Fixes - and shows how and why they have to be reformed in the face of rapid technological changes in markets. Though banks have been fined and a few traders have been jailed, justice will not be done until senior bankers are made responsible for their actions. Provocative and rigorously argued, this book makes concrete recommendations for improving the security of the financial services industry and holding bankers to account.

        More
      • Trusted Partner
        Holding bankers to account
        Business, Economics & Law
        March 2019

        Holding bankers to account

        A decade of market manipulation, regulatory failures and regulatory reforms

        by Oonagh McDonald

        This book provides a compelling account of the rigging of benchmarks during and after the financial crisis of 2007-08. Written in clear language accessible to the non-specialist, it provides the historical context necessary for understanding the benchmarks - Libor, Forex and the Gold and Silver Fixes - and shows how and why they have to be reformed in the face of rapid technological changes in markets. Though banks have been fined and a few traders have been jailed, justice will not be done until senior bankers are made responsible for their actions. Provocative and rigorously argued, this book makes concrete recommendations for improving the security of the financial services industry and holding bankers to account.

        More
      • Trusted Partner
        European labour movements in crisis
        Humanities & Social Sciences
        December 2018

        European labour movements in crisis

        From indecision to indifference

        by Thomas Prosser

        Prosser argues that labour movements respond to European integration in a manner which instigates competition between national labour markets. In an engaging style which will be accessible to scholars, students and policymakers, the book bases its hypothesis on analysis of four countries, Germany, Spain, France and Poland and two processes: the collective bargaining practices of trade unions in the first decade of the Eurozone and the response of trade unions and social-democratic parties to austerity in Southern Europe. In the first process, although unions did not intentionally compete, there was a drift towards zero-sum outcomes which benefited national workforces in stronger structural positions. In the second process, during which a crisis resulting from the earlier actions of labour occurred, lack of solidarity reinforced effects of competition.

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      • Trusted Partner
        European labour movements in crisis
        Humanities & Social Sciences
        December 2018

        European labour movements in crisis

        From indecision to indifference

        by Thomas Prosser

        More
      • Trusted Partner
        European labour movements in crisis
        Humanities & Social Sciences
        December 2018

        European labour movements in crisis

        From indecision to indifference

        by Thomas Prosser

        More
      • Trusted Partner
        Making work more equal
        Humanities & Social Sciences
        September 2017

        Making work more equal

        A new labour market segmentation approach

        by Damian Grimshaw, Colette Fagan, Gail Hebson, Isabel Tavora

        More
      • Trusted Partner
        European labour movements in crisis
        Humanities & Social Sciences
        April 2020

        European labour movements in crisis

        From indecision to indifference

        by Thomas Prosser

        Prosser argues that labour movements respond to European integration in a manner which instigates competition between national labour markets. In an engaging style which will be accessible to scholars, students and policymakers, the book bases its hypothesis on analysis of four countries, Germany, Spain, France and Poland and two processes: the collective bargaining practices of trade unions in the first decade of the Eurozone and the response of trade unions and social-democratic parties to austerity in Southern Europe. In the first process, although unions did not intentionally compete, there was a drift towards zero-sum outcomes which benefited national workforces in stronger structural positions. In the second process, during which a crisis resulting from the earlier actions of labour occurred, lack of solidarity reinforced effects of competition.

        More
      • Trusted Partner
        Power, politics and influence at work
        Business, Economics & Law
        July 2020

        Power, politics and influence at work

        by Tony Dundon, Miguel Martinez Lucio, Emma Hughes, Debra Howcroft, Arjan Keizer, Roger Walden

        The book is a short text that provides introductory material to debates about the changing nature and shape of work and employment. It is not pitched as a descriptive textbook but a text that engages in debate and provides an argument that employment is essentially an unequal exchange. It is premised on the concept of power and how power is diffused and transmitted within and across organisations. To this end the changing world of work cannot be divorced from several overlapping power dynamics that have resonance to wider societal debates: issues of labour market inclusion and exclusion or marginalisation, profit and wealth distribution, political influence and employment regulation, union representation and community solidarity and agency. Voice and influence therefore needs to be contextualised within a much broader discussion regarding work and employment changes.

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