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      • Optima Communications

        Lisa Bjerke is the owner and director of Optima Communications. Optima Communications provides customized assessments, coaching, training, and workshops to meet the unique communication needs of each individual, group or organization. Training is facilitated onsite in the workplace or virtually. Lisa has a Master’s degree in Speech-Language Pathology. She is a corporate communication coach working with clients to enhance communication skills. These skills include: active listening, clear verbal expression, emotional intelligence, cultural diversity and communication, and managing difficult conversations.  Lisa is a communication and professionalism coach with the University of Calgary’s Cumming School of Medicine and Post Graduate Medical Education Program. Lisa is a recognized expert in accent assessment and training. She is the author of Accent on Canadian English: a pronunciation program for speakers of English as a second language™, Accent on Canadian English™ e-book, Accent on Clear English™ International e-book and the Accent on Canadian English Pronunciation Assessment Kit™. She is also the creator of the Accent on Clear English™ eCourse  https://acetraining.online

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      • Vogel Communications Group

        We accompany our end customers (engineers and / or technicians) as knowledge partners in their professional challenges, show the current state of knowledge and open up new perspectives for them

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      • Trusted Partner
        Governance as social and political communication
        Humanities & Social Sciences
        May 2009

        Governance as social and political communication

        by Henrik Bang, Martin Hargreaves

        Governance is among the most used of new ideas in the social sciences, most notably in the fields of political science, public administration, sociology, social and political theory. As ever, debates within disciplines rarely transcend disciplinary boundaries. This volume, newly available in paperback, brings together authors from these fields to elaborate on the development of governance analysis in new conceptions of political and democratic communication. It not only seeks to identify, describe and evaluate the contribution of each discipline to a theory of communicative governance, but also lays the foundation of a multidisciplinary framework for studying the mediation in communicative governance of societal concerns for effectiveness, order and participation. The book is theoretical and comparative, drawing on authors and research in Britain, Denmark, France, Germany, the Netherlands and the US. It adopts an anti-foundational approach to deconstruct the essentialist discourses endemic in each discipline and the disciplinary traditions of each country. Notions such as steering and control in public administration, identities and domination in sociology, and the community and self in social and political theory are analysed in depth. The book will demonstrate clearly how the distinctive traditions of each discipline lead them to construct overlapping, loosely coupled, and sometimes incommensurable ideas about the institutions, politics and policies of governance. ;

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      • Trusted Partner
        Literature of the Stuart successions
        Literature & Literary Studies
        August 2017

        Literature of the Stuart successions

        by Andrew McRae, John West

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      • Trusted Partner
        The European Union and the regulation of media markets
        Politics & government
        November 2006

        The European Union and the regulation of media markets

        None

        by Alison Harcourt

        National broadcasting and press regulation is undergoing a process of convergence in Europe. This book, newly available in paperback, explains how this process has been shaped by the actions of the European Union (EU) institutions. Alison Harcourt observes that whilst communications is one of the EU's most successful policy areas, European decision-making is eroding the national capacity to regulate for the public interest. European-level efforts to protect public interest goals have been constrained by the European Treaties. The author argues that increased European coordination in public interest regulation could be more conducive to growth and competitiveness than the dismantling of existing national laws. This, however, would require changes to the political composition of the European Union. This book assesses the potential EU media regulation provides for market growth and the protection of media pluralism, the citizen and ultimately democracy itself. These opportunities are presented in the coming decade with the developing European Constitution, EU enlargement, and the implementation and revision of European regulation.

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      • Trusted Partner
        Creative research communication
        Humanities & Social Sciences
        March 2026

        Creative research communication

        by Clare Wilkinson, Emma Weitkamp

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      • Trusted Partner
        Towards a just Europe
        Humanities & Social Sciences
        October 2023

        Towards a just Europe

        A theory of distributive justice for the European Union

        by João Labareda

        This highly original book constitutes one of the first attempts to examine the problem of distributive justice in the European Union in a systematic manner. João Labareda argues that the set of shared political institutions at EU level, including the European Parliament and the Court of Justice of the EU, generate democratic duties of redistribution among EU citizens. Furthermore, the economic structure of the EU, comprising a common market, a common currency and a free-movement area, triggers duties of reciprocity among member states. The responsibilities to fulfil these duties, Labareda argues, should be shared by the local, national and supranational levels of government. Not only should the EU act as a safety net to the national welfare systems, applying the principle of subsidiarity, but common market and Eurozone regulations should balance their efficiency targets with fair cooperation terms. The concrete policy proposals presented in this book include a threshold of basic goods for all EU citizens, an EU labour code, a minimum EU corporate tax rate and an EU fund for competitiveness. Labarada argues that his proposals match the political culture of the member states, are economically feasible, can be translated into functioning institutions and policies and are consistent with the limited degree of social solidarity in Europe. This book is a major contribution to the understanding of what a just Europe would look like and what it might take to get us there. This book is relevant to United Nations Sustainable Development Goal 10, Reduced inequalities

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      • Trusted Partner
        Visions for Europe
        Humanities & Social Sciences
        April 2026

        Visions for Europe

        Debating the future of the European Union with great political thinkers

        by João Labareda

        This book offers a fresh look at some of the most challenging dilemmas of European integration and proposes innovative solutions to them by building on perspectives and insights from twelve classical authors in the history of political thought. The book simultaneously offers an original introduction to critical debates in EU studies and makes key political thinkers more accessible to contemporary readers by presenting present-day policy applications of their doctrines. While each chapter discusses a specific challenge for the EU, five key themes appear recurrently throughout the book: (i) the prospects for peace in Europe; (ii) the conditions for an inclusive EU democracy; (iii) socioeconomic inequalities in the EU; (iv) strategies to promote political change in Europe; and (v) the requisites for a fully-fledged EU citizenship. The authors discussed are Plato, Aristotle, Augustine, Machiavelli, Hobbes, Rousseau, Kant, Wollstonecraft, Marx, Arendt, Rawls and hooks.

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      • Trusted Partner
        The extreme Right in Western Europe
        Humanities & Social Sciences
        July 2005

        The extreme Right in Western Europe

        Success or failure?

        by Elisabeth Carter

        Parties of the extreme Right have experienced a dramatic rise in electoral support in many countries in Western Europe over the last two and a half decades. This phenomenon has been far from uniform, however, and the considerable attention that the more successful Right-wing extremist parties have received has sometimes obscured the fact that these parties have not recorded high electoral results in all West European democracies. Furthermore, their electoral scores have also varied over time, with the same party recording low electoral scores in one election but securing high electoral scores in another. This book examines the reasons behind the variation in the electoral fortunes of the West European parties of the extreme Right in the period since the late 1970s. It proposes a number of different explanations as to why certain parties of the extreme Right have performed better than others at the polls and it investigates each of these different explanations systematically and in depth. ;

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      • Trusted Partner
        The British political elite and Europe, 1959-1984
        Humanities & Social Sciences
        April 2020

        The British political elite and Europe, 1959-1984

        A higher loyalty

        by Bob Nicholls

        This book offers an original interpretation of Britain's relationship with Europe over a 25 year period: 1959-84 and advances the argument that the current problems over EU membership resulted from much earlier political machinations. This evidence based account of the seminal period analyses the applications for EEC membership, the 1975 referendum, and the role of the press. Was the British public misled over the true aims of the European project? How significant was the role of the press in changing public opinion from anti, to pro Common Market membership? Why, after over 40 years since Britain became a member of the European community, does the issue continue to deeply divide not only the political elite, but also the British public? These, and other pertinent questions are answered in this timely book on a subject that remains topical and highly controversial.

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      • Trusted Partner
        The European Union and its eastern neighbourhood
        Humanities & Social Sciences
        October 2020

        The European Union and its eastern neighbourhood

        Europeanisation and its twenty-first-century contradictions

        by Mike Mannin, Paul Flenley

        This volume is timely in that it explores key issues which are currently at the forefront of the EU's relations with its eastern neighbours. It considers the impact of a more assertive Russia, the significance of Turkey, the limitations of the Eastern Partnership with Belarus and Moldova, the position of a Ukraine in crisis and pulled between Russia and the EU, security and democracy in the South Caucasus. It looks at the contested nature of European identity in areas such as the Balkans. In addition it looks at ways in which the EU's interests and values can be tested in sectors such as trade and migration. The interplay between values, identity and interests and their effect on the interpretation of europeanisation between the EU and its neighbours is a core theme of the volume.

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      • Trusted Partner
        The political economy of Turkey’s integration to Europe
        Business, Economics & Law
        February 2025

        The political economy of Turkey’s integration to Europe

        Uneven development and hegemony

        by Elif Uzgören

        This book examines Turkey's integration with Europe within structural dynamics of globalisation from a critical political economy perspective. Critical approaches have been sidelined within European Studies. Turkish enlargement is not an exemption. The analyses are based on original data generated by 109 interviews conducted in 2010, 2017 and 2023 with five categories of actors: representatives of capital and labour, political parties, state officials, and struggles around ecology, patriarchy and migration. It argues that the pro-membership was hegemonic in the 2000s which was contested by two rival class strategies, Ha-vet and neo-mercantilism. In the 2010s, pro-membership is no longer hegemonic within rising critical tone of social forces supporting rival class strategies. Unevenness of Turkey's trajectory of integration to Europe is likely to be consolidated through market integration and management of migration through transactional approach.

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      • Trusted Partner
        Humanitarian mobilisation in Central and Eastern Europe
        Humanities & Social Sciences
        November 2025

        Humanitarian mobilisation in Central and Eastern Europe

        Local, national, and international perspectives

        by Doina Anca Cretu, Michal Frankl

        By focusing on aid Central and Eastern Europe, the volume adds to the existent scholarly explorations of modern humanitarianism, its actors and practices. In the twentieth century, aid workers assisted victims of war and earthquakes, delivered food, supported health care, provided childcare, or sheltered refugees. The contributors not only reconstruct these diverse histories and their protagonists, but also bring international, national, and local actors together: from grassroots activists to private associations to state-driven "socialist humanitarians" to large Western aid organizations. In doing so, they challenge the often unidirectional, from West-to-East, and asymmetrical perspective on donor-recipient relationships in humanitarian processes.

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      • Trusted Partner
        Exercises in Dispensing and Consulting in Pharmacy Practice
        October 2025

        Exercises in Dispensing and Consulting in Pharmacy Practice

        Prescription delivery, self-medication and use of digital media

        by Annette Thomas, Nadine Yvonne Sprecher

        Expertise alone does not guarantee a successful consulta- tion – what matters is how it is conveyed to the customer. Here the tools for successful communication in everyday pharmacy practice can be found: clear technical and legal principles, practical tips and a wealth of realistic exercises. The training covers the safe use of digital media, conducting consultations on a wide range of indications and essential communication skills – from active listening to targeted conversation techniques. Whether self-medication, prescription delivery or medical devices: this textbook provides optimal preparation for delivering competent, clear and customer-oriented advice in everyday pharmacy practice. It is also the ideal companion for pharmaceutical technician training in the subject „Exercises in Delivery and Consultation using Digital Technologies.“ Practical, comprehensive and directly applicable – for training, exams and professional practice! Target group: Pharmaceutical technicians in training, returning pharmaceutical technicians and pharmacists, pharmacy interns

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      • Trusted Partner
        Embodied Communication
        January 2016

        Embodied Communication

        by Maja Storch, Wolfgang Tschacher

        The idea that people can understand each other is based on the assumption that there is such thing as the “correct” meaning of a message that simply needs to be found. According to the theory of embodied communication, however, a message has no fixed meaning that can be extracted or deciphered. There is merely the mutually produced feeling of agreement on a linguistic form, which arises spontaneously and anew from the interaction and which is not present in the beginning. Psychologists Maja Storch and Wolfgang Tschacher have at last supplied a new theory of communication that is in line with the latest research – and that can be applied in real-life situations. In addition to a section on the theory of embodied communication, the book contains detailed practical comments and a workshop section. The practical section describes a selection of everyday situations in which communication skills are called for. The methods can be applied to promote authentic and spontaneous behavior in real life situations. Target Group: Psychologists, communication experts, trainers, coaches, managers, teachers, marketing experts, and anyone who needs to communicate effectively at work or in their private life.

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      • Trusted Partner
        European Union health policy
        Humanities & Social Sciences
        July 2025

        European Union health policy

        Markets, integration and modes of governance

        by Eleanor Brooks

        The first book-length analysis of EU health policy since the COVID-19 pandemic, encompassing the creation of the European Health Union and the Recovery and Resilience Facility, this volume offers a timely and accessible analysis of the EU's health policy, institutions and governance. Focusing on the EU's health objectives and how they are pursued, it offers a detailed overview of the development of EU health policy, and five in-depth case studies of specific policy fields. The book will appeal to academic and policy audiences interested in the EU's health objectives and how it pursues them.

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      • Trusted Partner
        Crisis and change in European Union foreign policy
        Humanities & Social Sciences
        January 2025

        Crisis and change in European Union foreign policy

        by Nikki Ikani

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      • Trusted Partner
        Popular protest in late-medieval Europe
        Literature & Literary Studies
        January 2013

        Popular protest in late-medieval Europe

        Italy, France and Flanders

        by Samuel Kline Cohn

        The documents in this stimulating volume span from 1245 to 1424 but focus on the 'contagion of rebellion' from 1355 to 1382 that followed in the wake of the plague. They comprise a diversity of sources and cover a variety of forms of popular protest in different social, political and economic settings. Their authors range across a wide political and intellectual horizon and include revolutionaries, the artistocracy, merchants and representatives from the church. They tell gripping and often gruesome stories of personal and collective violence, anguish, anger, terror, bravery, and foolishness. Of over 200 documents presented here, most have been translated into English for the first time, providing students and scholars with a new opportunity to compare social movements across Europe over two centuries, allowing a re-evaluation of pre-industrial revolts, the Black Death and its consequences for political culture and action. This book will be essential reading for those seeking to better understand popular attitudes and protest in medieval Europe.

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      • Trusted Partner
        Communication and Interaction in Care
        Nursing

        Communication and Interaction in Care

        by Heinz-J. Büker, Margret Schumacher

        Communication and interaction areamong the key skills that need to be acquiredin nursing training and applied inpractice. The authors of this short textbookon communication and interactionin nursing introduce the basics ofcommunication and describe the communicativeskills of empathy and activelistening.

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      • Trusted Partner
        Wirkung und Wirksamkeit der EU-Binnenmarktmaßnahmen.
        June 1998

        Wirkung und Wirksamkeit der EU-Binnenmarktmaßnahmen.

        Evaluierung des Studienprogramms der Europäischen Kommission.

        by Weise, Christian; Bach, Stefan; Link, Heike; Möbius, Uta; Seidel, Bernhard; Seufert, Wolfgang; Trabold, Harald

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