Example Books
Example Books is a fictional publisher created for the purposes of demonstrating the Frankfurt Rights platform and its bespoke rights technology.
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Rights2 Consultants
Ruth Tellis and Clare Hodder founded Rights2 to offer a unique consultancy service, bringing their collective experience of over 35 years in Rights management to provide practical, no-nonsense solutions to real-world rights issues for publishers of all sizes. They manage rights sales on behalf of Practical Inspiration Publishing (www.practicalinspiration.com) in addition to running the Small Publisher Rights Showcase with the UK's Department for International Trade (https://rightsshowcase.wordpress.com).
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Promoted Content
2024Successful Additional Recommendations
Optimum customer advice in the pharmacy
by S. Rapp and S. Porceddu
Consultations with added value Successful advice that brings additional sales is fun, optimally supports patient therapy, and also contributes to the success of the pharmacy. This book shows how to identify customers’ individual needs, ask the right questions, make appropriate additional recommendations, and round off the discussion with helpful tips. The two authors explain the following in three chapters: • the well-managed customer consultation – step by step to success • practical examples for customer consultations concerning the most important acute indications – with key questions and appropriate additional recommendations • successful communication – as the basis for a good team, motivated employees, and satisfied customers This book provides a source of ideas for additional therapies and can also be used as a reference work or for targeted team training. The bonus of additional sales then comes naturally!
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Promoted Content
October 2025Exercises in Dispensing and Consulting in Pharmacy Practice
Prescription delivery, self-medication and use of digital media
by Annette Thomas, Nadine Yvonne Sprecher
Expertise alone does not guarantee a successful consulta- tion – what matters is how it is conveyed to the customer. Here the tools for successful communication in everyday pharmacy practice can be found: clear technical and legal principles, practical tips and a wealth of realistic exercises. The training covers the safe use of digital media, conducting consultations on a wide range of indications and essential communication skills – from active listening to targeted conversation techniques. Whether self-medication, prescription delivery or medical devices: this textbook provides optimal preparation for delivering competent, clear and customer-oriented advice in everyday pharmacy practice. It is also the ideal companion for pharmaceutical technician training in the subject „Exercises in Delivery and Consultation using Digital Technologies.“ Practical, comprehensive and directly applicable – for training, exams and professional practice! Target group: Pharmaceutical technicians in training, returning pharmaceutical technicians and pharmacists, pharmacy interns
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Trusted Partner
2024Reading Clinical Studies Critically
Clinical trials, reviews, guidelines
by Dr. Iris Hinneburg
Make or break? Advertisements repeatedly praise „plant-based“ products or promise new mobility through ointments and dietary supplements. The tools of evidence-based pharmacy help to answer the question „Does this really help?“ This practical guide offers tips and explanations on how to be confident of finding the relevant scientific literature, critically evaluate clinical studies, and interpret therapeutic results. The book provides guidance on how to classify the quality of reviews and meta-analyses and assess the reliability of guidelines in everyday healthcare practice. Practical examples help to avoid pitfalls in evaluation and to understand the statistical details. An extensive appendix with technical terms, checklists, important institutions of evidence-based medicine and further sources completes the book.
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March 2025TOP 60 OTC
Medicinal Products
by Kirsten Lennecke
„I’d like the green cough medicine!“ Experienced pharmacy staff instantly know what the customer means. This book helps newcomers identify the right medicine for each customer. Concise information organised according to the Pareto principle, and numerous packaging images combine the knowledge that is essential for providing effective advice with key self-medication preparations. • Patient consultations. From usage instructions to important notes: This information is crucial for effective consultations! • At the back of your mind. From comparable preparations to information for special patient groups: Bonus material for professional expertise! • At a glance. Over 200 package photos: Instantly recognise customer requests! TOP 60 knowledge: Dive deep and address 80% of customer questions with confidence! Target group: Pharmacy interns, pharmaceutical technician interns, returnees
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Trusted Partner
2022Tabu Subjects
Caught between the duty of confidentiality and the duty to speak
by Almut Roth
Why is a subject regarded as off-limits and how does one handle it? What is better kept to yourself and what is essential that you say to the person affected? Countless people are ashamed of their diseases and do not dare to talk about them in public. But how can you find out what is meant, even though it is not openly stated? This calls for sensitivity and professional expertise! Only if someone has sufficient background knowledge about a disease and its possible treatments can emerging worries and anxieties be confronted, preconceptions dispelled and existing myths refuted. This book sheds clear and concise light on 50 supposedly taboo subjects, as well as providing appropriate phrases for difficult consultations in the pharmacy!
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Health & Personal DevelopmentMarch 1905Ginseng and Other Medicinal Plants
by A. R. Harding
This book is made up largely from the experiences of hunters and trappers who have dug "seng" and "seal" and who know much of their peculiarities, and scores are now successful growers.In adidtion to Ginseng and Golden Seal nearly 50 other medicinal plants are described--habits, range, price, uses, etc.
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2022Talking to Customersin Pharmacies
A conversation guidefor newcomers and old hands
by Dr Kirsten Lennecke, Illustrated by Barbara Kohm
The basis for successful advice is having a sound knowledge of the effect and application of medicines, but also an instinct for the individual needs and characteristics of the person asking for your help. This skill can be trained! Entertaining explanations and numerous case examples taken from everyday pharmacy practice help with this. They show how pharmacy staff can react empathetically, avoid misunderstandings, and manage delicate situations with confidence. The 5th edition has become more colourful! This applies not only to the illustrations, but also to the team and customers of our model pharmacy. A personality model with distinctive colours representing the different characters promises exciting insights. Good communication creates satisfied customers who want to come back again and again!
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2023German for Pharmaceutical Practice
Communicate, research, present
by Nadine Yvonne Sprecher, Annette Thomas, Annegret Lehmann and Anke Schichte. In collaboration with Christiane Schneider
In the pharmacy, the staff communicate with customers, colleagues, the medical profession, sales representatives and nursing home staff. Pharmacy employees produce written information based on well-chosen sources and represent the pharmacy to the outside world through presentations, on social media, or with the help of flyers, posters and other promotional materials. All this presupposes the confident use of language, and is best trained in advance. Part A of this work provides assistance for the most diverse communicative requirements in the pharmacy. A short theoretical explanation is always followed by several tasks so that you can immediately put what you have learned into practice and try it out. The „Brief overview of grammar and language knowledge“ boxes point out linguistic stumbling blocks. Those who are not yet sure of the technical terms can make themselves fit in Part B. Here one learns how to conduct a good counselling interview according to the BAC guideline. Extensive lists of technical terms and their explanations suitable for everyday use – all arranged according to organ systems – contain the most important vocabulary for everyday pharmacy work. A totally practical German lesson!
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2023High Blood Pressure
Standardised risk assessment
by Pharm. D. Ina Richling and Dr. Constanze Schäfer MHA
The „Standardised risk assessment of high blood pressure“ enables every pharmacy to easily expand its range of services. This tool provides the pharmacy staff with the basis for providing such a service. It contains clear information on the development of hypertension and guideline-based drug therapy. Step by step, the user is guided through practical blood pressure measurement according to standard operating procedures through to individual advice and subsequent billing. This tool contains the following supplementary information: - Legal requirements for handling medical devices and/or blood pressure monitors - Frequently asked questions and case examples - What one should know about quality management - Work aids and forms as copy templates
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2023Medication Analysis
Basic principles and case examples
by Pharm. D. Ina Richling
Several different pills prescribed by many different physicians: pharmacists encounter patients in this situation every day! What at first seems quite normal can, on closer inspection, be fraught with considerable risks of drug-related problems. Using this analysis as a core component of medication management, pharmacies have the key risk minimisation tool at their disposal. The authors guide their readers step by step through the discussions with the patient, the stages of the analysis, and the clear documentation. Case examples reflect on the content and illustrate implementation. The launch of pharmaceutical services enables an improvement in the safety and efficacy of customers‘ drug therapy in the pharmacy by means of the service „Extended medication counselling for polymedication“. Everything pharmacists need to know for the necessary medication analysis can be found in this book. This completely revised 2nd edition includes: - Important information on pharmaceutical services - Illustrative case examples on many indications - QR codes that lead to additional digital material Whether it is a detailed adjustment or a major change to medication: every patient benefits from the intervention.
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Trusted Partner
PsychiatryMindfulness and Character Strengths - A Practical Guide to Flourishing
by Ryan M. Niemiec
At the core of this hands-on resource for psychologists and other practitioners, including educators, coaches, and consultants, is Mindfulness-Based Strengths Practice (MBSP), the first structured program to combine mindfulness with the character strengths laid out in the VIA Institute's classification developed by Drs. Martin E. P. Seligman and Christopher Peterson. This 8-session program systematically boosts awareness and application of character strengths. The first section of the book consists of a detailed primer on mindfulness and character strengths while the second part goes into more detail about the integration of mindfulness and character strengths. The third section then leads readers step-by-step through each of the 8 MBSP sessions, including details of session structure and content, suggested homework, 30 practical handouts, as well as inspiring quotes and stories and useful practitioner tips. An additional chapter discusses the adaption of MBSP to different settings and populations (e.g., business, education, individuals, couples). The mindfulness and character strengths meditations on the accompanying CD support growth and development. Target Group: Psychologists, consultants, therapists and counselors, and all those interested in mindfulness, positive psychology, and improving life.
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Business, Economics & LawMarch 1905The Path of the Law
by Oliver Wendell Holmes Jr.
In The Path of the Law, Holmes discusses his personal philosophy on legal practice. The Common Law is a series of lectures that established Holmes's reputation as a witty and articulate writer.
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2023The big PTAheute Handbook
Practical knowledge for the pharmacy
by Edited by Dr. Iris Milek
Already in its 3rd edition, the PTAheute handbook presents the essence of practical pharmacy knowledge and is becoming the standard work for a practical pharmacy. PTAheute authors contribute their professional experience and bundle the most important facts, in the proven manner of the trade journal PTAheute: ■ Comprehensibly prepared content facilitates putting knowledge effectively into practice. ■ Infographics help readers understand the contexts. ■ Yellow boxes provide a quick overview. ■ Pictures and graphic design increase reading pleasure. The content on multiple sclerosis or on the various aspects of Covid-19 is new to the 3rd edition. The chapters on „Antibiotics“ and „Interactions“ have been completely restructured and revised and all other content has been brought fully up to date. The PTAheute handbook – the reliable companion in everyday pharmacy life!
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Children's & YAA Case for Kwiatkowski (28). The Nose of the Goddess
by Jürgen Banscherus/Ralf Butschkow
Private detective Kwiatkowski never fails to solve a case! A trip to Athens? Kwiatkowski can hardly believe his luck when Olga, an old friend, sends him an invitation. But no sooner has he arrived in Greece than he finds himself caught up in a very tricky case: a greenhorn detective named Hercules needs his help to expose the handiwork of two unscrupulous fraudsters. It is a matter of honour that even during his holidays Kwiatkowski must use his superskills. Soon the two detectives are on the move among the ancient temple walls in their search to solve the mystery of the goddess Athene’s nose…
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Humanities & Social SciencesMarch 2026Globalising the Nordic Model
From exceptionalism to entanglement
by Mary Hilson
The five Nordic countries - Denmark, Finland, Iceland, Norway and Sweden - frequently attract attention as examples of a 'Nordic model'. The meanings of the term vary, but especially since the global financial crisis of 2008-9 the Nordic countries have often been portrayed positively, as examples of economic dynamism, innovation and social equality. Studies of these images of the Nordic countries and Nordic region and their international circulations are now a well-established field of research. This volume explores how the Nordic model has been shaped by global entanglements, in exchange not only with Western Europe and North America, but also with the Global South. Drawing on selected case studies, the volume offers new perspectives on the meanings of the Nordic model and Nordic exceptionalism in a global context during the half century since c. 1970.
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Trusted Partner
June 2025
TOP 60
Medical Aids and Devices
by Constanze Schäfer
From blood glucose meters to bandages and syringes – pharmacies supply a wide range of medical aids and products. The range of products available on the market can seem overwhelming. This book condenses information according to the Pareto principle, offering a quick and essential overview. • Patient consultations: From basic mode of action to correct application – essential knowledge for pharmaceutical advice. • Professional insight: common sources of error and useful equipment – additional professional knowledge that adds value. • Visual aids: over 90 illustrations to identify and demonstrate key products. Master the TOP 60 and answer 80% of customer questions with confidence. Target group: Pharmacy interns, pharmaceutical technician interns, returnees
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The ArtsJanuary 1905The Elements of Drawing
by John Ruskin
Can drawing — sound, honest representation of the world as the eye sees it, not tricks with the pencil or a few "effects" — be learned from a book? One of the most gifted draftsmen, who is also one of the greatest art critics and theorists of all time, answers that question with a decided "Yes." He is John Ruskin, the author of this book, a classic in art education as well as a highly effective text for the student and amateur today. The work is in three parts, cast in the form of letters to a student, successively covering "First Practice," "Sketching from Nature," and "Colour and Composition." Starting with the bare fundamentals (what kind of drawing pen to buy; shading a square evenly), and using the extremely practical method of exercises which the student performs from the very first, Ruskin instructs, advises, guides, counsels, and anticipates problems with sensitivity. The exercises become more difficult, developing greater and greater skills until Ruskin feels his reader is ready for watercolors and finally composition, which he treats in detail as to the laws of principality, repetition, continuity, curvature, radiation, contrast, interchange, consistency, and harmony. All along the way, Ruskin explains, in plain, clear language, the artistic and craftsmanlike reasons behind his practical advice — underlying which, of course, is Ruskin's brilliant philosophy of honest, naturally observed art which has so much affected our aesthetic. Three full-page plates and 48 woodcuts and diagrams (the latter from drawings by the author) show the student what the text describes. An appendix devotes many pages to the art works which may be studied with profit.
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Trusted Partner
2021General Pharmacy
A textbook for pharmacy interns, continuing professional development and pharmacy practice
by Patrick Schäfer (ed.)
Guide for pharmacy interns First-hand knowledge makes preparation for the 3rd State Examination easier. Each chapter ends with tips for pharmacy interns and – if appropriate – links to the worksheets of the BAK (Federal Chamber of Pharmacists) guidelines for practical training. Requirement for continuing professional development In-depth content supports those undertaking CPD in the area of general pharmacy. Each chapter contains additional proposals, such as participation in suitable seminars organised by the Chambers of Pharmacists, topics for the practical tasks or the project work. All-round talent for routine pharmacy practice Case examples link theoretical knowledge with actual patient counselling situations. Tips for practice, drug profiles and various boxes promote rapid and easy reference. New: The 2nd edition expands the proven, practical concept by chapters such as vaccination, hyperlipidaemia or dealing with adverse drug reactions.
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July 2025TOP 60 Pitfalls in Consultation and Communication
Rx and OTC
by Christiane Weber, Christian Schulz
Forgetting to include billing details for artificial insemination on a prescription, overlooking critical usage instructions for a fentanyl patch or cutting someone off mid-sentence? No need to fall into these traps! This book is a go-to guide for avoiding the common pitfalls of everyday pharmacy practice. From handling the first prescription to ensuring effective communication at the counter – this guide covers 60 common and sensitive issues, presented concisely according to the Pareto principle. • Avoiding common errors – from unclear prescriptions and OTC requests to communication missteps and billing mistakes, this guide highlights the key issues. • The right advice – concise case studies, dos and don‘ts, and communication tips demonstrate best practices that you can apply immediately. • Want to go deeper? Professional insights for situations that require more than just the basics. Master the TOP 60 and answer 80% of customer questions with confidence! Target group: Pharmacy interns, pharmaceutical technicians, pharmacists, returnees
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Trusted Partner
Business, Economics & LawDecember 2021Managing Staff Turnover
by Häfner, Alexander; Truschel, Christina
The long-term retention of top performers is of great economic relevance for companies. Unwanted staff turnover generates high costs in companies and is often accompanied by losses in terms of quality, customer satisfaction and productivity. In addition, it is becoming increasingly difficult to recruit good specialists and managers on the labor market. Based on the current state of research, this book describes guidelines for the systematic analysis of reasons for staff turnover and provides practical recommendations for how to retain top performers (e.g., conducting retention interviews, designing attractive career paths). It also explains how classic HR tools, such as employee surveys or team meetings, can help prevent unwanted turnover. The topics presented range from the initial training, through discussions to clarify expectations, to exit interviews and typical problems encountered when implementing turnover management. Special emphasis is placed on the question of what both immediate superiors (e.g. team leaders) and those responsible for personnel and organizational development as well as the management can do to prevent unwanted staff turnover. Case studies from various industries (e.g. production, retail, care) round off this book. For:• professionals in leadership positions• HR managers• personnel and organizational developers• business consultants, coaches, and supervisors• personnel psychologists• students and teachers of industrial, business andorganizational psychology as well as businessadministration
